Privacy Policy

Effective Date: 03/16/2025

At Radiance Wellness Collective, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you make payments through our website using Stripe, our third-party payment processor.

1. Information We Collect

When you make a purchase or interact with our services, we may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely via Stripe; Stripe does store your credit card information)

b. Transaction Information

  • Details of purchases made

  • Payment method used (processed securely via Stripe)

  • Transaction history

c. Technical and Usage Data

  • IP address

  • Browser type and version

  • Device information

  • Website activity related to payments

2. Purpose of Collecting Your Information

We collect and use your personal information for the following purposes:

  • To Process Payments: Facilitate secure transactions via Stripe

  • To Provide Services: Fulfill orders, bookings, and purchases

  • To Communicate With You: Send receipts, confirmations, and service updates

  • To Improve Our Services: Analyze trends, enhance user experience, and provide better customer support

  • To Comply With Legal Obligations: Maintain records for tax, legal, and regulatory compliance

3. How We Share Your Information

We do not sell or rent your personal information. However, we may disclose your information to:

  • Stripe (Payment Processor): To securely process transactions

  • Service Providers: Third-party vendors assisting with website operations, customer support, or data analytics

  • Legal Authorities: If required by law, court orders, or to protect against fraud or security threats

  • Business Transfers: In the event of a business merger, acquisition, or sale of assets

Stripe’s privacy policy governs how they collect and process your payment information. You can review their privacy policy here: https://stripe.com/privacy

4. How We Protect Your Information

We take reasonable security measures to safeguard your information, including:

  • Secure Payment Processing: All transactions are encrypted and processed via Stripe’s PCI-DSS compliant system

  • Data Encryption: Sensitive data is transmitted using SSL (Secure Socket Layer) encryption

  • Access Controls: Only authorized personnel have access to your information

  • Regular Security Audits: We monitor and update our security practices to protect against breaches

While we take strong measures to protect your data, no online transaction is 100% secure. If you suspect unauthorized access or fraud, please contact us immediately.

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information (subject to legal or business retention requirements)

  • Opt-out of marketing communications by following the unsubscribe link in emails

  • Restrict processing or object to certain uses of your data by contacting us

To exercise these rights, email us at radiancewellnessco24@gmail.com

6. Third-Party Links & Services

Our website may contain links to third-party websites, including Stripe. This Privacy Policy applies only to Radiance Wellness Collective. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their policies.

7. Updates to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with the revised "Effective Date." Your continued use of our services constitutes acceptance of the updated terms.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Radiance Wellness Collective
📧 radiancewellnessco24@gmail.com
🌿 http://radiancewellnesscollective.com/